Service Request Form

Departments / Service / Service Request Form

Submission of this form alerts our Service Department to contact you in regard to your service or repair. We will call you soon to discuss your needs and set an appointment. Pickup and delivery is available for an additional charge, if you are not able to deliver the machine to the shop of your choice. Thank you for allowing us to serve you! Offer only valid within our geographic region.

First Name

Last Name

Address

City

Zip Code

Day Phone

Evening Phone

What is the best time to contact you?

Make

Model

Will your machine start?

Please describe the service you require or the repair problem

What is your preferred method of transporting your equipment to Pillar Equipment?

Customer will handle transportation
Pillar Equipment will Pick Up and Deliver (Additional Fees May Apply)
On-Site Repair

Please note the address for pick-up and delivery

Address same as above
New Address

Would you like an estimate before repairs are made?

Disclaimer

I agree to pay a minimum $70 diagnostic/estimate fee if I decline to proceed with repair after receiving service estimate. I understand this fee is Not Refundable and Does Not apply to Complete Repairs. Payment for Service and /or Pickup/Delivery services are due before the return of the unit. I further agree that Pillar Equipment is not responsible for loss or damage to said machinery from fire, theft or other causes while the machinery is in-house for storage, sale, repair or while field testing.

**All service items dropped off by the owner must be picked up by the owner within 10 days notification of service completion. Units left on premises beyond 30 days will be charged a $10 per day storage fee or sold at the discretion of the service center.**

Service Request Form

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